Business

British Airways owner IAG has returned to quarterly profitability for the first time since the coronavirus pandemic, but blamed Heathrow for its current “operational challenges”. IAG chief executive Luis Gallego said the group’s best performing airlines were Iberia and Vueling, which were boosted by a recovery in the Spanish domestic market and routes to Latin
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Regulators have told airlines that they must treat passengers better when dealing with disruption. In a joint letter to carriers. the Competition and Markets Authority (CMA) and the Civil Aviation Authority (CAA) said passengers “could experience significant harm unless airlines meet their obligations”. They said some airlines were not doing enough to avoid “engaging in
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